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About me

I provide support and guidance to decision makers and managers in the world of business as you work to create, develop and find new solutions for perfect, harmonious processes and procedures within your company.

I use my training from the University of Dortmund, the Illinois Institute of Technology in Chicago, extensive continuing education and practical experience in diverse industries to find the right solution for your company.

As business use more and more specialized processes and IT solutions, it is important to bring in a holistic perspective so that they can see the wider context. This is where my knowledge will help you see the big picture. I offer my perspective and skills to help you in the areas of ERP, CRM, logistics, fulfillment, billing and payment systems, text processing systems and software selection.

It’s important to me that the solutions and strategies we develop bring about the changes you’re looking for, that you get a measurable added value and that your company will benefit from these structures. This is why I always try to include all adjacent areas of your business to provide you with a comprehensive solution that touches more than just the specific task area.

I am fully dedicated to each project I accept and will try to find the best possible solution for you and your needs. You can rely on me to develop your project as you have conceived it from the initial plan to the perfect implementation.

My skills

My expertise lies in the following areas:

IT Consulting

We find out where your business’s organization can be optimized by analyzing your company’s business processes, showing special optimization options and offering advice on IT strategies.

To keep your business competitive, your internal business processes must be constantly adjusted to the constantly changing demands of the market. Factors such as cost reduction or qualitative improvements are proportionally dependent from the IT systems used.

The analysis of complex system landscapes requires experts with  specialized knowledge who can identify potentials for optimization within your organization. This is where KIZILOCAK Consulting comes in as an independent consulting firm to help you ask the questions regarding business analysis, requirements engineering, and the selection and implementation of the appropriate standard or customized software solutions.

We examine which system can best meet your business requirements by advising and supporting you in:

  • the selection and development of an appropriate IT strategy that optimizes the business organization
  • advice and support in make or buy decisions
  • assistance in preparing computer concepts and specifications
  • implementing business process analysis and business process reviews
  • guidance in preparing training materials and offering training sessions
  • test management and acceptance testing
  • support when the new system goes live and afterwards
  • tenders and software selection process

Process Consulting and Requirements Management

These tasks include creating technical concepts and specifications, creating test plans, and planning and carrying out the necessary tests.

We also bring in and manage external IT service providers and ensure that your company’s departments and IT coordinate their work.

The structure and workflows in your company are crucial for the success of your business. For your products and services to be competitive on the market and to ensure consistent quality and customer satisfaction in a world where communication networks are becoming ever dense requires a regular review of your business processes and adapting to changing market conditions. Pinching pennies on this aspect of your business or losing sight of the big picture can mean disaster for your business.

A constant state of change and flux outside your company requires a flexible response and adaptation to new structures, which can be very short-lived in the present day. This is where it is prudent to rely on the advice of experts familiar with these requirements who can analyze and advise proactively.

As part of this consultation process, KIZILOCAK Consulting offers you assistance in the following:

  • uncovering the potential for optimization

    After careful elaboration of the objectives of your business processes, they are all subjected to the innovative methods of detailed fit-gap analysis. In this way, we find possible areas where improvements would be most beneficial.

  • defining your target processes

    Formulating how your processes SHOULD run based on best practice approaches.

  • developing concrete implementation measures

    The steps needed to move from the way things ARE to the way they SHOULD BE are determined and appropriate measures are designed to bring them into practice.

  • implementing the measures defined

    Many years of experience and the knowledge gained makes it possible to implement the necessary changes in a speedy manner.

  • Continuous process optimization

    After the job’s over, you’re not left alone. It’s important to us to continue supporting your business and all of the newly integrated processes. We ensure this by defining KPIs and setting up a monitoring system that will perfectly monitor and control the system operations as you wish.

Project and Interim Management

KIZILOCAK Consulting offers management support for projects and interims.  We provide our expertise and experience for your enterprise, primarily in ERP, CRM, logistics, fulfillment, software selection, IT, retail and mail order.

Areas such as project planning (scope, cost estimate and schedule), the implementation of defined project objectives, maintaining communication about the project between team and management, as well as monitoring and control of the processes as developed belong to our daily activities.

Depending on your needs, we will plan and develop your project, ensure its smooth management and control, and support you along the entire change process until the project has been satisfactorily completed.

We’re here for you whether you want more intense focus on core tasks or special projects, or you have a temporary gap in your technical and management personnel which is causing bottlenecks in your internal processes. With our help, you can focus on what’s important to you.  We can offer our support in realizing the following tasks:

  • bridging gaps in management and personnel shortages
  • analysis and targeted support in critically developing projects
  • systematic and sustained implementation of changes in reorganizations and IT projects